Refund & Cancellation Policy

1. Subscription Fees

All subscription and usage fees are non-refundable, except where required by applicable law.

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2. Refund Eligibility

Refunds may be considered only if:

• Service was not activated due to a technical issue caused by Nitya Soft
• Duplicate payment occurred

Refund requests must be submitted within 7 days of payment.

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3. Non-Refundable Cases

No refunds will be issued for:

• WhatsApp message charges
• API usage consumption
• Account suspension due to policy violations
• Change of mind or non-usage of services

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4. Cancellation

Users may cancel their subscription at any time. Services will remain active until the end of the current billing cycle.

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5. Processing Time

Approved refunds are processed within 7–10 business days.

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Contact

For refund or cancellation queries, please contact:
📧 support@nityasoft.com